General Information & Applications
Offershop is a professional lead generation partner. This means we work with trusted service providers to help customers get pre-approved or find the best deals quickly and easily. We offer a range of deals for different needs and credit profiles, including smartphones, laptops, and internet options.
No, we are an online service with no physical store to visit.
Getting started is quick and easy. You just need to complete a short pre-qualification form to check your eligibility and get an instant answer. All you need is your South African ID for an instant pre-approval check.
No, unfortunately, only SA citizens are able to apply, using their SA ID.
No Payslips or providing Bank Statements is required when applying through Offershop.
Pre-Approval & Credit Checks
Pre-Approval means that based on the basic information you provided, you meet the initial criteria for a deal. It is a way for us to let you know you’re likely to qualify before the full application process begins.
Data contracts and device plans are technically forms of credit. Providers use credit scores to assess risk and ensure affordability before opening an account. Offershop is a lead generation partner; we connect you with providers, but the final credit criteria are set by the providers themselves.
Products & Packages
We offer a variety of deals, including:
No, our current deals are specifically for monthly contracts.
Uncapped means you can use as much data as you want without worrying about running out or being charged extra. We offer a variety of Uncapped plans across South Africa’s top networks.
Packages are provided by the respective networks (MTN and Vodacom), and each one has its own fair usage policies and package terms.
Upfront Payments & Billing
No, upfront payment requirements can differ depending on the product, package type, and network. However, some month-to-month home internet deals may require an upfront payment.
Some month-to-month internet deals are billed in advance by the network. Depending on the activation date, this may include a pro-rata amount for the current month plus the next full month’s subscription.
Pro-rata means the amount is adjusted based on the date your service is activated. If your service starts partway through the month, you may be charged only for the remaining days of that month, together with the first full month in advance.
No, the amount can vary depending on the activation date, the package selected, and the network’s billing structure.
Any upfront payment is made directly to the network provider through their official process. Offershop does not charge, collect, or receive upfront payments from customers.
Yes, network pricing, billing rules, and internal policies may change from time to time. The final amount confirmed during onboarding by the network will apply.
Order Fulfillment, Delivery & Post-Sale Support
Offershop doesn’t handle the delivery and fulfillment; that is managed by the service provider themselves. For the quickest update on your status, it’s best to follow up with the service provider directly.
Offershop does not manage the insurance policies directly. To apply for insurance and find out exactly which documents you’ll need, it’s best to contact your Service Provider directly or visit your nearest store.
All contract cancellations or closures are handled directly by the Service Provider (e.g., Vodacom and MTN) that your contract is with. You must contact their customer service department directly to check your specific contract terms and advise on the notice period or any applicable cancellation steps.
Offershop does not manage the network directly. For a technical fix regarding congestion or connection issues, you will need to contact your service provider’s customer care.